Director of Operations

    • Job Tracking ID: 512635-573993
    • Job Location: Memphis, TN
    • Job Level: Management
    • Level of Education: Masters Degree
    • Job Type: Full-Time/Regular
    • Date Updated: September 01, 2017
    • Years of Experience: 5 - 7 Years
    • Starting Date: ASAP
    • PCN: TBD
    • Position: Director of Operations
    • Date: 1/26/17
    • FLSA Status: Exempt
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Job Description:


The role is focused on the organization and delivery of resources for the clinical practice to meet the needs of the medical staff, support staff, and patients, Responsibilities include financial management, clinical operations, human resource management, and support of the revenue cycle in accordance with group policies and procedures, regulatory guidelines, and statutes.


¨ Clinic operations effectiveness

¨ Physician relationships

¨ Regulatory and Accreditation compliance

¨ Patient satisfaction

¨ Financial Plan

¨ Financial and operating performance

¨ Business development

¨ Physician recruitment support

¨ UCH charge capture processes

¨ Chair support

¨ Staff effectiveness

¨ Staff development

Experience and Skills:


¨ Bachelor's degree in business, health care administration, or related field is required. A master's degree in health care administration, business, or related field is preferred.

¨ Five to seven years of progressive experience in a medical group practice environment with at least three years of direct management responsibility in a clinical setting, including operational budgetary responsibility. Management experience in an academic medical center practice is preferred.

¨ Understanding of the health care industry relative to the organization, financing, and delivery of health care services and how they impact physician group practices.

¨ Strong interpersonal and communication skills with the ability to interact with people at all levels.

¨ A management style that emphasizes teamwork, participation, communication, and a service orientation.

¨ The ability to delegate and still maintain close control over operations

Appointments will be based on merit as it relates to position requirements without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Successful candidates must submit documentation verifying employment eligibility and identity and successfully pass a drug test to be employed by University Clinical Health. External candidates apply online at University Clinical Health is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the Human Resource Department at 901-866-8100 or fax 901-302-2008.